Accessibility statement

This accessibility statement applies to: www.carlislekey.co.uk

Our Commitment

We are committed to making our website accessible to as many people as possible, regardless of ability or technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

What We’ve Done

We have taken steps to improve accessibility across the site, including:
• Using Wix’s Accessibility Wizard to identify and resolve issues
• Structuring content with clear headings
• Adding alternative text to images
• Ensuring sufficient colour contrast
• Supporting keyboard navigation where possible
• Using clear and readable fonts and layouts

Known Issues

Despite our efforts, some parts of the website may not yet be fully accessible:
• Some third-party or embedded content may not meet accessibility standards
• Some older pages or documents may not be fully optimised for screen readers
• Certain interactive elements may have limited keyboard support

We are working to improve these areas.

Feedback and Contact

If you experience any accessibility issues or need content in an alternative format, please contact us:
Email: admin@carlislekey.co.uk

Phone: 01228 595566
 

We aim to respond within 7 working days.

Technical Information

This website is built using Wix and has been tested using the Wix Accessibility Wizard along with manual checks. It is designed to be compatible with modern browsers such as Chrome, Edge, Safari and Firefox.

Ongoing Improvements

We are continuously working to improve the accessibility of our website and ensure it remains usable for all visitors.

Enforcement Procedure 

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS): https://www.equalityadvisoryservice.com/

Statement Information

This statement was prepared on: 30/06/2026
Last reviewed on: 30/06/2026