Meet the Team

Iain McNee

Iain McNee, Supported Housing Manager

Iain previously volunteered for Carlisle Key before being offered the Project and Outreach Worker position. On April 1st, 2019 Iain became the Operations Manager for Carlisle Key and is responsible for Key Housing on Compton Street in Carlisle city centre.

Previously Iain worked for the Coalition for the Homeless in New York City,  working in welfare hotels and shelters in the Bronx, Brooklyn and Manhattan.  Originally from Carlisle, Iain lived in New York for 29 years and is also a United States citizen.  He has a lot of experience working with inner city youth through various Hip Hop companies he owned while living in Brooklyn.


Ste Harkins

Ste Harkins, Homelessness Prevention Manager

Ste volunteered with Carlisle Key in 2018 and became our Homelessness Prevention Manager in November 2022.  Ste previously coached Rugby in Carlisle for many years and has a great rapport with young people.


Diana Vlad

Diana Vlad, Chief Executive Officer

Diana has been a community volunteer in Carlisle since 2016 and has also volunteered in Calais, France/Timisoara, Romania by supporting refugees and asylum seekers. Diana has finished her Undergraduate Degree in Psychology at University of Cumbria in 2015 and her MA in Sociology in 2019. Diana started working for Carlisle Key in 2019 as Housing Support Officer and on the 1st of December 2023 has become the Chief Executive Officer of the charity.

Diana overall goal is to continue the support for young people that are facing difficulties in Carlisle and to advocate for their rights. Diana is developing projects that empower young people and brings the community together. Diana was born in Romania and came to England in 2012 where she continued her studies. 


Carolyn Hartley

Carolyn Hartley, Counsellor

Hi I'm Carolyn and the counsellor with Carlisle Key. Why not make an appointment and let's have a chat Tuesday or Thursday.

Pam Baker

Pam Baker, Volunteer

Pam has been volunteering at the drop-in service since September 2021 after retiring. Pam previously worked in training and assessment.


  • Graeme Lewis Ridgewell
  • Sheila March
  • Pauline May Colla